How to Print a Lazada Return Label: Complete Return Guide
Quick Answer
To print a Lazada return label, open your approved return request in the Lazada app or website, go to the return details page, and download or view the return label, barcode, QR code, or tracking code. If Lazada provides a printable label, print it clearly and attach it to the parcel.
If no printable label is shown, show the return barcode, QR code, or tracking code to the courier or drop-off point, and follow the instructions on your Lazada return page.
Source: Lazada Official Website
Lazada returns do not always use the same document. Depending on your country, courier, and return method, you may see a printable return label, return barcode, QR code, tracking code, or Self-Arrange instructions. The key is to make sure your parcel can be scanned and matched with your approved return request.
In this guide, you’ll learn how to find, print, and prepare a Lazada return label or return barcode for pickup, drop-off, or Self-Arrange returns.
What Is a Lazada Return Label?
A Lazada return label is a printable document or barcode generated after your return request is approved. It helps the courier, seller, or Lazada warehouse identify your return parcel and match it with your refund request.
A return label may include:
- ● Return address
- ● Buyer or order reference
- ● Return authorization code
- ● Tracking number
- ● Barcode or QR code
- ● Courier information
- ● Pickup or drop-off instructions
Depending on your country, courier, and return method, Lazada may show a return label, waybill, barcode, or QR code to help identify and route your parcel correctly.
Do You Need to Print a Lazada Return Label?
In many Lazada return cases, yes. If Lazada provides a printable return label, the safest option is to print it clearly and attach it to the outside of the parcel.
However, not every Lazada return requires a printed label. Some pickup or drop-off returns may work as a paperless return, where you only need to show a return barcode, QR code, or tracking code on your phone. The courier or drop-off point may scan the code and generate the waybill for you.
| What Lazada Shows | What You Should Do |
|---|---|
| Printable return label | Print it and attach it to the parcel |
| Return barcode or QR code | Show it on your phone or print it if needed |
| Tracking code only | Keep the code visible and follow the return instructions |
| Self-Arrange return | Arrange shipment yourself and follow Lazada’s instructions |
| No label or code yet | Check whether the return request has been approved |
For Self-Arrange returns, you may need to choose your own courier, pay the shipping fee first, enter the tracking number, or upload proof of shipment. The exact requirement depends on your country, seller, courier, and return reason.
Always follow the instructions shown on your Lazada return page. Those instructions are more important than general advice because they are tied to your specific return request.
How to Find and Print a Lazada Return Label
Once you know whether Lazada provides a printable label, barcode, QR code, or tracking code, open the approved return request and save the correct return document.
The process is similar whether you use the Lazada app or website. Follow these steps to find, save, and print the label or code correctly.
Open the Lazada App or Website
Open the Lazada app or the Lazada website for your country, such as Lazada Malaysia, Lazada Philippines, or Lazada Indonesia.
Log in with the same account used to place the order. If you use multiple Lazada accounts, make sure you are checking the account linked to the original purchase.
Go to My Orders or Return/Refund
Go to Account, then open My Orders, View All Orders, Return/Refund, or My Returns.
The exact menu name may vary slightly by country, app version, and Lazada return flow.
Select the Item and Start the Return Request
Select the item you want to return and click Return/Refund.
If the order includes multiple items, make sure you choose the correct product, variation, quantity, and return reason.
Fill in the Return Details
Complete the return form according to Lazada’s instructions.
| Information | Requirement |
|---|---|
| Return reason | Required |
| Problem description | Usually required |
| Photos | Often required for damaged, defective, wrong, or incomplete items |
| Videos | May be required for certain quality or damage claims |
If required information is missing, the return request may not be approved, and the return label may not appear.
Choose Your Return Method
Choose the return method shown on your Lazada return page.
Drop-off
You bring the parcel to a supported courier drop-off point
Pickup
A courier collects the parcel from your address
Self-Arrange
You arrange shipping yourself and may need to upload tracking or proof
For drop-off, you may need to select a specific drop-off location.
For Self-Arrange, Lazada may not generate a standard printable return label, so read the instructions carefully before shipping.
Submit and Wait for Approval
Wait for Lazada or the seller to approve it. Marketplace sellers may require manual review.
- • LazMall or platform-managed returns may be processed more automatically
- • Marketplace seller returns may require seller review
- • The return label, return barcode, QR code, or tracking instructions may not appear until the return is approved
Open the Approved Return Request
Once approved, go back to My Returns, Return/Refund, or the return details page.
Look for the return document or code, such as Return Label, Return Barcode, QR Code, Waybill, or Tracking Code.
If nothing appears, refresh the page, update the app, or try opening Lazada from a desktop browser.
Download, Save, or Screenshot the Label
Handle the return document based on what Lazada shows:
- • Printable return label: Download it as a PDF or image. This is usually clearer than a cropped screenshot.
- • Return barcode / QR code / tracking code: Save a clear screenshot or keep the return page open on your phone. This is useful for paperless return or paperless drop-off
- • Self-Arrange return: Check whether you need to enter a courier tracking number, upload proof of shipment, or follow a specific shipping instruction.
Print the Label Clearly
Print using an office printer or a label printer. Check that the barcode is sharp and text is readable.
- • The barcode is sharp
- • The text is readable
- • The label is not cut off
- • The tracking number is visible
- • The print is not too small
- • The barcode or QR code is not blurred or stretched
If the barcode looks faded, distorted, or incomplete, reprint the label before returning the parcel.
What If Lazada Return Label Is Not Showing?
If your Lazada return label is not showing, do not panic. There are several possible reasons.
Your Return Request Is Not Approved Yet
The label may only appear after Lazada approves your return request.
Check the return status. If Lazada is still reviewing your request, wait for confirmation or check whether you need to upload photos, videos, or additional information.
You Selected Self-Arrange
If you selected Self-Arrange, Lazada may not generate a standard printable return label. In this case, you may need to arrange the shipment yourself, pay the shipping fee first, enter the courier tracking details, or upload proof as instructed on the return page.
The App Is Not Loading Properly
If the app does not show the label, try these steps:
- • Refresh the return page
- • Update the Lazada app
- • Clear the app cache
- • Try a different network
- • Log out and log back in
- • Open Lazada on a desktop browser
A desktop browser often makes downloading and printing easier.
The Return Deadline Has Passed
If the return deadline has expired, the label may disappear or become invalid. Return labels and codes are often time-sensitive, so ship or drop off the parcel as soon as possible after approval.
What Size Should a Lazada Return Label Be?
There is no single universal Lazada return label size for every country, courier, and return method. Some return labels are designed for A4 printing, some fit better on A6 or A7 shipping labels, and some returns only show a barcode instead of a full label.
Important size changes: Starting May 2025, Lazada Philippines updated shipping label size from A6 (105×148mm) to A7 (74×105mm). Other markets may still use A6 or standard 4×6 inches (101.6×152.4mm) labels.
For occasional returns, printing on A4 paper works fine—simply cut the label neatly and tape it to the parcel.
For frequent e-commerce shipping, a 4×6 thermal label printer greatly simplifies the process by producing self-adhesive labels directly, eliminating ink, toner, cutting, or extra tape.
With a Bluetooth shipping label printer like the HPRT SL42BT, printing becomes even more mobile and flexible. It connects directly to a smartphone, letting you print return labels on the spot—no desktop needed. This setup is ideal for small businesses and home-based sellers.
☞ Best Shipping Label Printers - Explore top label printers for e-commerce, logistics, and returns.
☞ Shopify Shipping Label Printer Guide - Step-by-step guide to choosing the right label printer for Shopify orders.
How to Attach Lazada Return Label to Your Parcel
Printing the label is only half of the process. You also need to attach it properly. Place the return label on the outside of the parcel, preferably on a flat surface. Do not place it across corners, seams, or edges.
Avoid these common mistakes:
- Folding the barcode
- Covering the barcode with shiny tape
- Printing the label too small
- Using a blurry screenshot
- Placing the label under old shipping labels
- Leaving the old delivery barcode visible
- Attaching the label to a damaged or dirty surface
If you reuse the original packaging, remove or cover the old shipping label. Two different barcodes on one parcel can confuse scanning systems.
After drop-off or pickup, keep the receipt, photo, or proof of handover until the refund is completed.
Quick Checklist Before Returning Your Lazada Parcel
| Item | What to Check |
|---|---|
| Return approved | The return request is confirmed in Lazada |
| Label or barcode ready | You have printed it or saved it on your phone |
| Parcel packed | Item, accessories, and packaging are included |
| Old label removed | Old shipping barcodes are covered |
| Proof kept | Receipt or pickup proof is saved |
A few minutes of checking can prevent return delays.
FAQ About Printing Lazada Return Labels
Can I print Lazada return label in black and white?
Yes. In most cases, black-and-white printing is enough as long as the barcode and text are clear. The barcode should not be blurry, faded, or cut off.
Can I return a Lazada item without printing the label?
Sometimes, yes. If Lazada only gives you a return barcode or tracking code, the courier or drop-off point may be able to scan it from your phone. But if Lazada provides a printable return label, it is safer to print and attach it to the parcel.
Where can I find my Lazada return label?
You can usually find it in the Lazada app or website under your approved return request. Go to Account, open My Orders or My Returns, select the item, and check the return details page.
Why is my Lazada return label not downloading?
The app may not be loading correctly, the return may not be approved yet, or your return method may only provide a barcode. Try using the desktop website, refreshing the app, or contacting Lazada support if the problem continues.
Final Thoughts
Printing a Lazada return label is usually simple once you know what your return page provides: a printable label, return barcode, QR code, or tracking code.
If Lazada provides a printable label, print it clearly and attach it to the parcel. If it only shows a barcode or QR code, keep it ready on your phone and follow the pickup, drop-off, or Self-Arrange instructions on the return page.
For occasional returns, a regular printer is enough. For sellers or small teams that print Lazada, Shopee, TikTok Shop, or courier labels regularly, a thermal label printer can make the process faster and cleaner.
A clear label, a scannable barcode, and the correct return instructions are the three things that matter most.
